Effective Date: 01-01-2026
Website: invernesschauffuerhire.co.uk
These Terms and Conditions govern the use of the Inverness Chauffeur Hire website and the booking of our chauffeur, transfer, and private tour services.
By using our website or making a booking, you agree to these Terms and Conditions.
Business Name: Inverness Chauffeur Hire
Email: Info@invernesschauffuerhire.co.uk
Phone / WhatsApp: +44 7741 836244
Address: 12 Larch Pl, Culloden, Inverness IV2 7LD, United Kingdom
We provide private chauffeur and related travel services, including but not limited to:
All services are subject to availability.
All quotes are subject to availability and are not binding until confirmed by us.
A booking is only confirmed once we accept it and, where applicable, receive any required deposit or payment.
We reserve the right to refuse or decline a booking where necessary, including for operational, safety, or legal reasons.
Prices are provided on a case-by-case basis unless otherwise stated on the website.
Any published “starting from” rates are indicative only and may vary depending on:
Unless clearly stated otherwise, quotes are based on the information provided at the time of enquiry.
We may require full payment, partial payment, or a deposit in advance to secure a booking.
Payment terms will be confirmed at the time of booking.
If payment is not made on time, we may suspend, cancel, or refuse to provide the service.
You agree to provide accurate booking information, including:
You are responsible for ensuring the accuracy of the details you provide.
Passengers must behave respectfully and safely at all times.
We reserve the right to refuse carriage or terminate a journey if a passenger:
In such cases, no refund may be given.
For airport transfers, we may monitor incoming flights where flight details are provided.
Reasonable waiting time may be included depending on the booking type. Additional waiting charges may apply if delays exceed the included time or where delay information was not supplied in advance.
For pickups other than airports, if the passenger is late, waiting time charges may apply.
Any additional stops, route changes, extended waiting, or itinerary changes requested after booking may result in extra charges.
We will try to accommodate changes where possible, but cannot guarantee availability.
Passengers are responsible for ensuring that luggage and belongings are loaded and unloaded correctly.
We are not responsible for loss of or damage to personal items unless caused by our negligence.
Please check the vehicle before leaving it.
Child seats and booster seats may be available on request. Customers must provide correct child age and weight details at the time of booking so suitable arrangements can be made.
While we aim to provide services exactly as booked, we may need to make reasonable changes due to circumstances beyond our control, including:
Where necessary, we may provide a suitable replacement vehicle or reschedule the service.
For bespoke tours, itineraries are planned around your request, but timing, access, and route conditions may affect what can realistically be completed on the day.
We do not guarantee access to third-party attractions, venues, restaurants, ferries, or sites unless separately confirmed.
Entrance tickets, meals, accommodation, boat trips, and third-party activity costs are not included unless expressly stated in writing.
For weddings and special occasions, customers must confirm all key timings and locations in advance.
We are not liable for delays caused by changes in ceremony times, venue access issues, or event overruns outside our control.
You may be charged for any damage, excessive soiling, or specialist cleaning required due to passenger actions.
This includes, where applicable:
To the fullest extent permitted by law, our liability is limited to the amount paid for the affected booking.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.
We are not liable for indirect or consequential losses, missed connections, loss of enjoyment, or business losses unless required by law.
We aim to ensure the information on our website is accurate and up to date, but we do not guarantee that all website content is free from errors, omissions, or temporary inaccuracies.
All website content, branding, text, images, graphics, and design elements are owned by or licensed to Inverness Chauffeur Hire unless otherwise stated.
You may not copy, reproduce, or reuse content without prior written permission.
Your use of our website and services is also governed by our Privacy Policy.
These Terms and Conditions are governed by the laws of Scotland, and any disputes will be subject to the jurisdiction of the Scottish courts unless applicable consumer law provides otherwise.
